Shipping policy

4. SHIPPING POLICY

Free Shipping on Every Order

All orders ship free within the United States. No minimum purchase required.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive an email with tracking information once your order has shipped.

Estimated Delivery Time

Delivery typically takes 4–12 business days after your order has been processed and shipped. Delivery times may vary depending on your location and carrier conditions.

Please note that estimated delivery times are not guaranteed. Occasionally, delays may occur due to high order volume, carrier issues, weather, or customs processing. While rare, these delays are outside of our control.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website. If your tracking information hasn't updated within 5 business days of receiving it, please contact us at info@betterbody.live.

Shipping Restrictions

We currently ship to the United States only. We are unable to ship to PO Boxes, APO/FPO addresses, or U.S. territories at this time.

Lost or Missing Packages

If your package has not arrived within 20 business days of your order date, please contact us at info@betterbody.live. We will work with the carrier to locate your package. If it cannot be found, we will send a replacement or issue a full refund.

Incorrect Address

Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, we will reship it at the customer's expense.

For any shipping questions, contact us at info@betterbody.live.